Leadership

Elaine Taylor
CEO, Partner

Chad Mims
President, Partner

Todd Swartzman
Vice President, Partner

Terri Bailey
Senior Healthcare Consultant

 

David Crutchfield
Accounts Manager

Stacey Murphree
Controller

Deidre Frith
Director of Marketing

Josh Rhodes
Help Desk Manager

Brian Lapham
Director of Field Services

 

Team

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INFORMATION TECHNOLOGY TEAM

Steven Barnes
Systems Engineer

Ricky Collins
Service Desk Tech

Kevin Crowe
Service Desk Tech

Troy Dawson
Service Desk Tech

Justin Deffinbaugh
NOC Tech - Level 2

Cha-rae' Johnson
Dispatcher

Jim Lanley
Service Desk Tech

Josh McSwain
Service Desk Tech

Jason Mims
Service Desk Tech

Anna Norris
NOC Support Tech

Tommy Price
Field Services

Jason Rogers
Service Desk Tech

Leigh Ann Thornton
Admin. Assistant


HEALTHCARE TEAM

Laura Anderson
RCM Billing Specialist

Sheila Arnold
RCM Billing Specialist

Michelle Moore
Admin. Assistant

Tara Novack
RCM Billing Specialist

Bridget Peacock
RCM Billing Specialist

Amy Ward
RCM Assistant Supervisor

Deanna Welch
RCM Billing Specialist

Tanya Woodall
RCM Billing Specialist

Elysia York
RCM Billing Specialist


Founded on the core values of ACHIEVE, our team strives to create excellent customer service and high-end results for all of our clients.

 

WE ARE ACCOUNTABLE
We own it.  We are responsible for it.  Whatever “it” is.  Whatever we say we will do, we do it.  If we make a mistake, we own it, too.

WE ARE COMMUNICATION EXPERTS
We always work to communicate better. We remember that listening is one of the most important aspects of communication, as well.  We communicate promptly, clearly and with respect.

WE ARE A HARMONIOUS TEAM
We work to find harmony in our environment through teamwork and common ground.  We build and maintain our organization with a sense of unity and respect.

INTEGRITY IS OUR HIGHEST ENDEAVOR
We endeavor to always do what we know to be right so that our work environment and our relationships with our clients are built on trust and honesty.

WE ARE EXPERTS
We conduct ourselves in a professional manner at all times and seek continuously to build our knowledge so that we can better serve our clients and each other.

WE BELIEVE IN A POSITIVE VIEWPOINT
We understand that a positive attitude is a powerful force and we work to uphold positivity and lessen stress whenever we can.   We consistently seek to understand the other person’s viewpoint, whether it is our client or our peer, to promote communication and harmony.

WE STRIVE FOR EXCELLENCE
We will always strive for excellence, especially as it relates to the services we provide our clients.