Network Management/Administration

Realtime Network Administration

rtSupport delivers superior manageability and administration for your network systems.  Realtime Remote Network Administration provides a proactive approach to your network management, allowing Certified Realtime engineers to manage access to network resources, files, and systems.  It provides for control of user access, resource allocation, and network use policies.  It also provides structure and discipline to your IT environment by documenting the logical network, providing asset information, application support and installation documentation, formal roles and responsibilities, alert lists, and workstation checklists. 

Realtime IT Support Center provides full administration and management of most server class systems including Windows and Citrix servers.

Realtime Network Administration includes:

• Setup and administration of user and group accounts
• Password management
• Creation and organization of shared and individual folders, including setting up the appropriate security and access policies
• E-mail account creation and administration
• Server print queue administration
• Updates of network documentation